Five Frontiers of Digital Marketing


Digital transformation triggered several shifts in traditional practices especially in marketing. Marketing professionals spend lot of time in learning ways to conquer frontiers of digital marketing. Often it has been witnessed that when it comes to implementation then veterans find it difficult to apply digital marketing concepts due to ambiguous understanding of the subject.

Frontiers of Digital Marketing Image

Let’s try to look at digital marketing components and their frontiers to grab the concept crisply!

Digital marketing components are classified into several groups which need to be ascertaining before digging into them:

  1. Customers

Customers are the pivotal component of the entire digital marketing paradigm. It is always helpful to visualize customer as the dart board and number of rings in the board are its needs. Therefore, developing customer personas is one of the key functions in this frontier. There is comprehensive blog written on developing personas which is a must to read “How to Create Detailed Buyer Personas for Your Business”. Customer feedback is another very important activity of this layer which force entire model to improve.

  1. Strategy

Once the target is set, then strategy becomes next priority whose role is to navigate organizational resources to their ultimate goal. I have written the blog on the subject which could be useful Four Pillars of Digital Marketing Strategy.

  1. Interfaces

It cannot be over emphasized that interfaces should be user friendly and intuitive in nature. Moreover, they should be seamlessly integrated with marketing automation platform in-order to drip real-time analytics and other functions. There is noteworthy article, which will assist in this knowledge area “10 Rules of Good UI Design to Follow On Every Web Design Project”. 

  • Website
  • Emails
  • Social Media
  • Advertisements
  1. Processes

On back of interfaces there are three mission critical processes which are recurrently running and moving the wheel of digital marketing in the direction of strategy to realize growth. Processes are tightly coupled with marketing automation platform.

  1. Content Management : Follow the link to read more on content management “Six Stage Process Of Content Marketing!”
  2. Search Engine Optimization : Follow the link to read more on SEO “How To Do Search Engine Optimization!”.
  3. Lead Nurturing Management:
  1. Platform

This is the platform which glues interfaces with processes and provides insight to the management for better decision making and controlling marketing activities.

Marketing Automation – platforms such as Sales Force are some of the examples.

Advertisements

Digging into Digital Marketing Gap!


Mind-the-digital-marketin-001

” Despite the vast amounts of consumer data available to help marketers understand and build strong relationships with their customers, the two don’t always align. What marketers believe will delight customers, often turns them off.”

Original Source: 

http://www.theguardian.com/media-network/media-network-blog/2013/jul/12/digital-marketing-gap-infographic

Bloggers: Use Demand as Trigger to Increase Engagement!

Blog Engagement

Blog Engagement
Blog Engagement

Most of the time bloggers are concentrating in finding topics, which forms the basis of their upcoming blog posts. This activity at times gets them to the point where they run out of ideas for new posts. That is why there is a need of systematic approach, which evolves idea and defines boundary for the development of content.

Continue reading “Bloggers: Use Demand as Trigger to Increase Engagement!”

Image

Social Media Investment Trend for 2013

Social Media Investment

Social Media Investment Trend for 2013

Surprisingly, LinkedIn turned out to be THE DARK HORSE for social media investment survey by “The Creative Group”, having top most growth on Y.o.Y basis. While Facebook kept its lead, having 62% investors shown their intent to increase social media investment in the social network. Google is keeping up growth rate with Facebook, however possess more satisfied investors than competition except from LinkedIn. Twitter and Youtube seems to be dissipating away from the competition.

Data derived from following blog post:
http://www.marketingpilgrim.com/2013/07/marketers-plan-to-kick-social-media-investment-up-a-notch-facebook-and-linkedin-land-on-top.html

B to i to C in Social Media Marketing | DIVIDE & RULE!

B2i2C

B2i2C
B2i2C

Social media marketing is the sizzling topic of recent times. Worldwide web is flooded with articles and tips on how to use social networking. It is very important to note that social media marketing is not preference of gigantic businesses only; rather small businesses find it equally effective.

Continue reading “B to i to C in Social Media Marketing | DIVIDE & RULE!”

Image

Schedule for publishing posts on Social Networks!


Schedule for publishing posts on Social Networks!

1. Breakfast with LinkedIn.
2. Midday Coffee break with Google+.
3. Lunch with Twitter.
4. Evening Tea with Facebook.
5. Dinner with Pinterest.

Continue reading “Schedule for publishing posts on Social Networks!”

Increase audience engagement through social media communities!

Social Media Communities

Social Media Communities
Social Media Communities

Personal experience tells that posting messages in communities and groups trigger more visits to your website or blog, than postings on the wall as public messages.

Continue reading “Increase audience engagement through social media communities!”

The Tortoise and the Hare! Inspiration for marketing

Tortoise and Hare ~ Digital Marketing

Tortoise and Hare ~ Digital Marketing
The Tortoise and The Hare ~ explore more on clicking image by visiting http://appfinder.lisisoft.com/app/hare-tortoise-stories-for.html

We have been listening to stories since our childhood to boost motivation for excellence.

Continue reading “The Tortoise and the Hare! Inspiration for marketing”

Classification of Social Media!

Social Media Types - Digital Marketing

What Is Digital Marketing ?

In the last decade, there has been a lot of buzz of social media worldwide. There are so many elements in social media that at times it becomes very difficult to comprehend the entire context. The purpose of writing this article and sharing it with the audience is that to bring clarity in understanding of this very popular term “SOCIAL MEDIA”.

View original post 697 more words

Video

Big Picture of Digital Marketing! [VIDEO]


List of 5 hyperlinks referred in video:

SOSTAC:
http://www.smartinsights.com/digital-marketing-strategy/sostac-model/

BABOK:
https://whatisdigitalmarketing.wordpress.com/2013/06/11/following-babok-v2-0-in-digital-marketing/

MEASURING ROI:
http://www8.gsb.columbia.edu/execed/webinar/Measuring-ROI

CONTENT ANATOMY:
https://whatisdigitalmarketing.wordpress.com/2013/06/26/rules-of-ielts-in-creating-content-anatomy-to-get-social-media-friendly/

PUBLISHING POSTS:
https://whatisdigitalmarketing.wordpress.com/2013/07/05/four-step-process-of-publishing-posts-in-inbound-marketing/

Continue reading

Magical Six Figure Earnings in Social Media – Fox News Review

Social Media Job | Digital Marketing

Social Media Job | Digital Marketing
Social Media Job | Digital Marketing

Introduction and progression of social media has triggered a change in traditional marketing approach. Facebook, twitter, LinkedIn, Pinterest, Delicious and Digg has revolutionized marketing strategies. Companies use innovative articles, videos and info- graphics to stimulate interest in internet customers. Organizations influence buying decisions by giving references of mutual connections. Consequently, companies seeking to create social buzz on social networking sites announces jobs in the field of social media marketing.

West is the forerunner and United States is leading in creating social media jobs. Forecast is that US will beat previous year’s opportunities created by more than twenty-five percent. Fox news did an independent review in which it was claimed that some social media pros are earning in MAGICAL SIX FIGURES.

Social media savvy are utilizing their skills such as blogging, social networking or media sharing for earning their livelihoods, which is interesting aspect of web 2.0. Web 2.0 is not a technology rather a concept in which websites and applications integrate with social networking platforms. Although hardcore programming and marketing skills are preferred but these are not mandatory skills in order to get social media marketing jobs.

Social Networking profession is complete career stream having different levels of management. There are positions at top management level such as Digital Strategist, Director Social Media etc. Middle management has positions like Social Media Marketing Manager and Content Manager etc. At lower management, there are bloggers, SEO technicians, moderators of forums and social networking technicians etc.

If you want to register yourself on job hunting site for social media then click here!

Bulls’eye ! publish winning ‘Posts’ on social media.

Postings on Social Media | Digital Marketing

Postings on Social Media | Digital Marketing
Postings on Social Media | Digital Marketing

Marketers’ communicate with the help of ‘Posts’ in inbound marketing, in other words we can say that posting is the protocol of communication in inbound marketing. There several types of posts in social media world, such as status post, blog post, micro-blog/tweet, Graphic Posts, Video Posts or Audio posts etc. Success of online interaction relies on in-depth analysis of target market behaviors, interests, needs, wants and convenience. In this article, we will analyze some of the major factors involved in posting brand messages.

  • Alignment – Understanding Background
    • Understanding Marketing-Mix to align posts
    • Understanding Customer Needs & Wants to align posts
    • Understanding of Social Media Mix to align posting strategy 
  • Segmentation – Creating Groups, Lists or Circles as per following demographics:
    • Gender
    • Age or Generation
    • Time Zones
    • Interests
    • Irritants & Grievances
    • Triggers: This is another aspect to put weight in leads. Escalating or Deescalating triggers increases or decreases the chances of getting customer engaged. Trigger can be holidays in the specific localities and it may mean that customer is not approachable or it may mean that customer is more than ready to be engaged as he has to do shopping.
  • Content Management
    • Diversity to attract all demographics
    • Keywords are important for Social Media Searches
    • At least two or more topics or ideas to counter monotonousness
    • Supporting facts & examples for all topics and ideas
    • Real life Analogies help in engaging audience 
  • Planning, Monitoring & Control Posts
    • Identifying Influence-rs through social network data analytic tools like Google Ripples etc.
    • Identifying like-minded communities, groups, lists or boards etc.
    • Unique short URL for specific post to track its effectiveness
    • Mapping customer irritants, needs & product/service features
    • Hash-tag keywords to increase visibility of post among social network search engine
    • Always post to specific list, group or circle. Public post is like a talking-brochure sales person and most of the people ignore them.
    • Acknowledging and encouraging shares, comments, likes
    • Follow-up Posts with paraphrasing and with little tweaks in the post
    • Acknowledging and encouraging shares, comments, likes
    • Continual Improvement Process until objectives are achieved

Conflict of interest in gaining trust

Conflict Of Interest | Digital Marketing

Conflict Of Interest | Digital Marketing
Conflict Of Interest | Digital Marketing

Recently, we are witnessing very informative articles suggesting winning trust in-order to gain long-term engagement with digital consumers.  There is a logical reason behind this claim that is since social media marketing is a buzzword of recent times, and to interact on this platform ethical practice needs to be followed. Therefore, winning trust by providing high quality content to digital consumers is the new dimension kicking into marketing strategies, so that audience trust is achieved.

However, what if one of your fierce competitors is doing a research on the topic related to your business stream and the white paper or blog post released contain high quality content. Would you share it on your blog? Because, if you go on ethical grounds, then this content is required to quench the thirst of content of digital consumer, but at the same time you are compromising with your business strategic goals; this leads us to CONFLICT OF INTEREST.

There will be a requirement of constraints in sharing information of your competition if it is in conflict with your business strategy. From Legacy marketing to digital marketing, primary focal point remained competition analysis and deducing competitive edge for your businesses, this is a natural course of action, as far as marketing is concerned and founding principle. That is why alteration in this dimension is not pragmatic option. Finally, it is suggested that “Excess of anything is bad” quote. Moderation is advised, when it comes to information sharing of competition or anything, which comes in conflict to your business interests.

Four Pillars of Digital Marketing Strategy

SOSTAC

Ingenious framework for digital marketing strategy development; SOSTAC ® marketing planning model guide is one of the corner stones in digital marketing arena. One of the key strengths of SOSTAC is that it is logical and pragmatic framework to follow and provides ease in communicating to the stakeholders as they grab the concept easily. However, when you start thinking in implementing this framework, you need further help of techniques and guidelines. Focus of this blog post is to throw light on the synergy of SOSTAC, BABOK V2, IELTS and Swarm Intelligence.

SOSTAC
SOSTAC

SOSTAC recommends, conducting Situation Analysis as a first step in strategy development lifecycle. Suggested elements include customer insights, market trends and internal capabilities etc. BABOK V2.0 provides process and techniques to determine business needs, which are derived from customer needs, or at times business needs are customer needs itself. Relevant domain in BABOK is Enterprise Analysis and Elicitation. Aforementioned domains have documented processes and related techniques to perform activity in a professional manner. Techniques such as, Benchmarking, Brainstorming, Lessons Learned Process, Root Cause Analysis, User Stories, SWOT Analysis, Risk Analysis, Document Analysis, Focus Groups, Interface Analysis and to name but a few. Moreover, Business Analysis Planning and Monitoring comes handy in the phase of Control or Strategy in SOSTAC. Requirement management and communication is the field, which will be required in managing and communicating requirements to stakeholders. There is another blog which provides insight to BABOK in digital marketing.

As per SOSTAC phase of Tactics there is a requirement of Content Plan and for that, IELTS guidelines should be utilized in order to exploit maximum benefit from established processes and standards, instead of re inventing the wheel. This topic was covered in depth in one of my recent blog posts “Rules of IELTS in creating content anatomy to get social media friendly!”

Another aspect of successful digital marketing strategy is conceiving marketing network. Digital marketing works on digital gadgets and virtual interactions are conducted. Critical success factor in implementing digital marketing strategy lye’s in efficient and cost effective implementation of marketing network. Inception of social media marketing in digital marketing arena, compelled us to develop such kind of network, which self organizes and utilize intelligence of millions of users in the shape of influence-rs or brand ambassadors or product reviewers. I suggest swarm intelligence as a guiding principle in implementing such type of networks and series of blog posts are already written on the subject. Quick links to all these blog posts are given below to explore:

Finally, I highly encourage to leave comment on the post as this is an endeavor to seek pragmatic solution to develop and implement effective digital marketing strategy!

Rules of IELTS in creating content anatomy to get social media friendly!

IELTS For Content Marketing | Digital Marketing

IELTS For Content Marketing | Digital Marketing
IELTS For Content Marketing | Digital Marketing

Recently, businesses are exploring ways to manage their content to get maximum returns on their investments. Content Marketing, is often seen as writing an article having images and videos but not many are considering the broad spectrum. Let us examine how we can exploit maximum returns out of our valuable investments on creating content by following IELTS semantics. Firstly, we will look into the IELTS semantics guidelines for writing and then we will see if it is an appropriate practice for content marketing respectively.

IELTS have criteria on which they gauge article quality and effectiveness:

Task Achievement: In this criterion, they look for the fulfillment of topic. Moreover, they seek whether examples and facts, are provided in the article to validate claim.

Coherence: This law says that, article should be distributed in multiple paragraphs having specific purpose. Namely to illustrate, Introduction, Body and Conclusion Paragraphs. Body paragraph can further subdivide based on need and usually it is required, when topic has several dimensions such as rebuttal, advantages or disadvantages and to name but a few. The most important aspect of coherence is that all paragraphs should be lined with introduction paragraph. Start discussion by expanding on the topic sentence of the introduction paragraph. Always end your paragraph by connecting it back with introduction paragraph by paraphrasing topic sentence.

Cohesion: It is very interesting aspect of writing and this rule suggests that when new sentence starts it should have linking word (such as, Likewise, therefore, Eventhough etc.). This helps in providing logical flow to the reader and makes it easy for him/her to understand that now discussion has progressed to the next level.

Lexical Resource: if I say that this element is the Jewel of content, then I am not wrong as lexical resource means using high quality vocabulary. Most of us are already aware of this aspect so it does not require further analysis.

Grammatical Range and Accuracy: This is the area, which is the most touted for consideration, but we still remain negligent and keep on doing grammatical errors. There is no panacea to grammatical problems apart from following same legacy rules.

With experience, have found out that if your content is in proper structure and based on guidelines mentioned above, then it becomes sharing friendly. For instance, tweeting topic sentence at the start of the marketing campaign and over due course tweeting other topic sentences of different paragraphs of the same article without the need of amendment. Furthermore, this structure will also assist in developing database of the content, which is searchable as per requirement, and this is vital for businesses that run frequent digital marketing campaigns. Moreover, posting on to other social networking sites will become easy by copying entire paragraph and using it as a post with supporting image. Thus, it clearly shows that following IELTS rules assist in getting your content more shareable.

Finally, to recapitulate, we have a priceless resource of IELTS which should be employed in our content marketing strategies to take our content to the higher level of sharing and searching. Coming to the end there is a recommendation that there are infinite online tutors for IELTS why not to use them to correct anatomy of the content. 😉
Happy blogging!

Unveiling Social Media SPIDERS & BOTS | Integrated Optimization

Social Media Spiders ! Integrated Optimization

Social Media Spiders ! Integrated Optimization
Social Media Spiders ! Integrated Optimization

We are living in the era where information and communications technology is leading and triggering changes in all walks-of-life. For the last few years, search engine optimization remained one of the most touted buzzword in online fraternity and then came social media optimization. However, like always technology is not going to wait for anything to grow mature and continue to keep on taking strides forward. Owing to this tendency, we are witnessing another change in optimization world, where Google is showing its predilection towards social indicators as the basis of page ranks. Discover, to the point blog post by Samantha “Google Has Changed Their Website Ranking Advice” to have background information. However, in this article we will try to explore compelling reasons due to which search engines are drifting towards social media indicators and future scenario of optimization world.

Firstly, we have to reiterate the real objective behind setting back-links one of the significant criteria to rate websites; previously, this was the only option available that reflects reputation and demand of the content on the site by digital consumers. This led to introduction of new tactics of building back-links to the website so that its page rank is improved in the eyes of search engines. Due to the very reason, focal point of all resources and efforts were to gain back-links and not on the content of the website, this where problem lies as search engine as we speak most of the time show search results with irrelevant content because owners of the websites have optimized them. Thus, the state of affairs were such that search engines have to take some corrective measures in order to raise the quality of the organic search results.

With the inception of Web2.0 and rapid popularity of social networking sites, search engines have realized that there is another more efficient way of determining the reputation and demand of the content on the website and that is social sharing, comments and likes/dislikes. There are several reasons why this approach is being proffered over previous approaches and they are stated below:

  • Ultimate goal of search engines are to provide organic search results as, per consumers demand, and what could be the better option than social media indicators (such as sharing, ratings, likes or comments) as these are the verdict of the same consumers.
  • There are several aspects about the content, and these all are not related to the quality of the content. Rather, some of them points to the relevance as well, relevance of time, relevance of language, relevance of culture and to name but a few. It is hard to determine relevance with the help of algorithms, so why not to transfer that burden back to online consumers as they are selecting relevant content and rate them daily on social media sphere.

Finally, to recapitulate, social media has acted as catalyst here, and triggered change in search engine algorithms for rating websites. Thus, in times to come we will make web2.0 compliant websites in order to make them search engine friendly and all types of optimizations (such as Search engine optimization, social media optimization, On-page Optimization) will integrate with each other to form “Hybrid Optimization or Integrated Optimization”. Moreover, social media interactions will act as the key performance indicator for search engine bots or spiders and i will not be surprised if facebook or twitter launches its own social search engine. Furthermore, keywords in the content will be highlighted as hash tags ‘#’.

Coming to end, I think we are moving in a right direction and we are going to see interesting changes in times to come. Like always my advise is “Change with the Change! Otherwise Change will Change You!”

Social Media & Search Engine Optimization Vs Social Media & Search Engine Marketing

Facets Of Marketing | Digital Marketing

Facets Of Marketing | Digital Marketing
Facets Of Marketing | Digital Marketing

Lately we have seen countless jargons in the field of digital marketing. Owing to this, professionals working in online marketing have ambiguous understanding of the subject. For instance, terminologies like social media optimization (SMO) and then social media marketing (SMM), moreover, search engine optimization (SEO) and search engine marketing (SEM) and to name but a few. In this article without giving any references, we will try to explore clear understanding of the subject.

Lets discover about online optimization, it is the process by which your brand/website is synergized with other mediums like search engine and social media. In other words, it is the infrastructure laid for linking your website with search engine and social networking, in a way that exchange of information is performed with ease. Further to illustrate, integrating sharing options in the website, making website search engine friendly, making social media pages and having back-links from other sites, are all examples of digital optimization. Therefore, optimization is just like building a skeleton of digital network and tying everything to it.

As we already know, marketing is the process of communicating value to potential customers. Therefore, all activities, which we conduct online for communicating value, come under the umbrella of marketing. Furthermore, if social media page or its posts are being promoted on social network then that will be considered as social media marketing not social media optimization. Moreover, if you promote your website/brand on search engine then it will be termed as search engine marketing. Thus, it is clear from above that running digital campaign, understanding customer needs or making strategies of marketing are the facets of digital marketing (SMM,SEM, Internet Marketing, Email Marketing, Display advertisements, Digital Billboards etc.). Moving forward on the analogy mentioned in the last paragraph, marketing is the process of giving life (Spirit) to the skeleton build above.

Join me on Google+

Social CRM | Convert | Planning Interactions

Social CRM | Convert | Planning Interactions

Social CRM | Convert | Planning Interactions
Social CRM | Convert | Planning Interactions

This is the fifth info-graphic in the series of 10 graphics. Objective is to show desired capabilities when it comes to planning interactions in the Convert Phase of marketing. Importance of this activity is that it develops interaction packages for the next activity of executing interactions.

Continue reading “Social CRM | Convert | Planning Interactions”

Digital Pheromone

Digital Pheromone In Digital Marketing

Digital Pheromone In Digital Marketing
Digital Pheromone In Digital Marketing

Although there are many natural examples of swarm intelligence ranging From flock of birds to school of fish. However, in this blog post we will be discussing Ant Colony Optimization to imitate same behabiour in digital marketing. Ants are the inspirational creatures who collectively can achieve goals, which are hard to belief keeping in mind the size of tiny species. Such as, optimized short route identification for searching and transporting food, making bridges by holding on to each other legs and to name but a few.

Continue reading “Digital Pheromone”

Social CRM | Convert | Managing Leads

Social CRM | Convert | Managing Leads

Social CRM | Convert | Managing Leads
Social CRM | Convert | Managing Leads

This is the forth info-graphic in the series of 10 graphics. Objective is to show desired capabilities when it comes to managing lead in the Convert Phase of marketing. Importance of this activity is that it develops lead packages for the next activity of customer visitation plans.

Continue reading “Social CRM | Convert | Managing Leads”

Seeding An App In Swarm Marketing Network


Swarm Marketing Network | Digital Marketing
Swarm Marketing Network | Digital Marketing

This is the third post on the subject of Swarm Intelligence in Marketing. We will take one step further by discussing how swarm marketing network can be established.

Continue reading “Seeding An App In Swarm Marketing Network”

Implementing Swarm Intelligence in Social Media Marketing!


Swarm Intelligence in SMM | Digital Marketing
Swarm Intelligence in SMM | Digital Marketing

Social media is still relatively new phenomena having about 5 years of age. Strategists find it difficult to put their strategies on paper in black and white, just because of ambiguous understanding of the subject.

Continue reading “Implementing Swarm Intelligence in Social Media Marketing!”

Six Stage Process Of Content Marketing!

Content Marketing | Digital Marketing

Content Marketing | Digital Marketing
Content Marketing | Digital Marketing

Digital marketing include several integrated components like Social Media Marketing, Search Engine Marketing and Display Advertisements. However, one of the key components is content marketing, which falls in almost all of the categories of online marketing. May it be social media or search engine marketing you need to have attractive content to pull audience to your brand.

Continue reading “Six Stage Process Of Content Marketing!”

Meeting Marketing Objectives Through Social Media!


Objectives of marketing through social media | Digital Marketing
Objectives of marketing through social media | Digital Marketing

Content in the Graphic:

 

  • Find (Promotion)
    •  Social News : Reaching to New Potential Market
    •  Social Bookmarking : Useful Information for Consumers
    •  Social Networking Sites : Raising Awareness
    •  Media Sharing : Videos on consumer need and solutions
    •  Blogging :  Involve audience into brand development

Continue reading “Meeting Marketing Objectives Through Social Media!”

Swarm Intelligence In Marketing!


Swarm Marketing Intelligence | Digital Marketing
Swarm Marketing Intelligence | Digital Marketing

New concept is emerging, that marketing strategies should be based on swarm intelligence. Swarm intelligence is the offshoot of artificial intelligence. In simple terms, we can describe this field of study as “Collective Wisdom”.

Continue reading “Swarm Intelligence In Marketing!”

How To Do Search Engine Optimization!


SEO | Digital Marketing
SEO | Digital Marketing

Search Engine Optimization (SEO) is one of the facets of online brand promotion. It is important to understand that why SEO is important for business progression. Millions of internet users find information by searching online on search engines such as Google, Bing, and Yahoo and to name but a few. Google by far is the leading search engine on the planet as we speak, thus it virtually is the standard for SEO.

Continue reading “How To Do Search Engine Optimization!”

Social CRM | Find | Closure Activity

Social CRM - Find - Closure Phase Thumb

Social CRM - Find - Closure Phase Thumb
Social CRM – Find – Closure Phase Thumb

This is the third info-graphic in the series of 10 graphics. Objective is to show desired capabilities when it comes to closing activity of Find phase of marketing. Importance of this activity is that it provide reference for future similar campaigns to make it more efficient, by emphasizing on the positive initiatives and at the same time avoiding errors.

Continue reading “Social CRM | Find | Closure Activity”

Social CRM | Find | Execute Phase

Social CRM | Find | Execute Thum | Digital Marketing

 Social CRM | Find | Execute Thum | Digital Marketing
Social CRM | Find | Execute Thum | Digital Marketing

This is the third info-graphic in the series of 10 graphics. Objective of this info-graphic is to reflect the capabilities/needs of the execution module in social crm.

Continue reading “Social CRM | Find | Execute Phase”

Social CRM | Find | Planning

Social CRM Find Plan - Digital Marketing

Social CRM Find Plan - Digital Marketing
Social CRM Find Plan – Digital Marketing

This info-graphic is second in the series of ten. Objective of this graphic is to show what capabilities are desired for planning activity in find/promotion phase.

Continue reading “Social CRM | Find | Planning”

Seamless Integration of CRM with Social Media!

Social CRM Overview Thumb - Digital Marketing

Social CRM Overview Thumb - Digital Marketing
Social CRM Overview Thumb – Digital Marketing

Since the inception of Web 2.0 businesses need CRM solution which seamlessly Integrates Social Media to their Customer Relationship Management applications. Please review following Infographic which is first in the series of 10 graphics.

Continue reading “Seamless Integration of CRM with Social Media!”

Social Media Management

Social Media Management - Digital Marketing

Social Media Management - Digital Marketing
Social Media Management – Digital Marketing

In recent times, if business is not managing their social media presence, then they are missing huge opportunity in grabbing market share. It is important to understand that how social media management is practically implemented in existing organizational structure. There are three levels of management in a typical organization. Top Management works on the vision, mission, and developing business strategies.

Continue reading “Social Media Management”

Is Social CRM Innovation Or Need?


Social CRM - Digital Marketing
Social CRM – Digital Marketing

Since the introduction of social media on internet, businesses are exploring methods to utilize this media to their advantage, at the same time increasing revenues and controlling loss of business.

Continue reading “Is Social CRM Innovation Or Need?”

Influencing Factors For Social Media Marketing!


Social Media Marketing - Digital Marketing
Social Media Marketing – Digital Marketing

Transformation of marketing preference from traditional way to social media is on the rise. Conventional marketing is in practice for many decades now. This is the reason due to which this style considered suitable for businesses today. However, trend is shifting towards social networking rapidly. There are many convincing reasons due to which this change is happening but in this article, we will look at eight compelling motives:

Continue reading “Influencing Factors For Social Media Marketing!”

Classification of Social Media!


Social Media Types - Digital Marketing
Social Media Types – Digital Marketing

In the last decade, there has been a lot of buzz of social media worldwide. There are so many elements in social media that at times it becomes very difficult to comprehend the entire context. The purpose of writing this article and sharing it with the audience is that to bring clarity in understanding of this very popular term “SOCIAL MEDIA”.

Continue reading “Classification of Social Media!”